Capture and store users contact information in contacts log through chatbot
See all the user's information in contacts log, including contact information, location and platform the chat was made from. Manage your contacts in a centralized address book with built-in CRM.
Connect with users instantly by just clicking on the call icon which is convenient to communicate with customers in a more personal way. Also, generate leads and involve them in the process of selling, confirming their order, or engaging in some other form of customer interaction.
Select the view style of the contact management module and view it all at once. The options are available to have either a list view or a grid view of contacts.
Track how and when the conversation has happened on a particular contact - be it collecting the contact information or from which platform the conversation has been made. Every conversation that happened can be viewed on the contacts dashboard.
I choose 500apps because of their value and incredible superior customer service. They really care about small-to-medium sized organizations like ours, whether you're very CRM experienced or lightly so. Very pleased!
I love 500apps. It's a perfect solution for startups. The price is right and the system does all I need it to. They also have an excellent customer support team.
500apps is a pretty compressive system for a good price. Plenty of integrations. Sales, marketing and help desk automation. I love that it integrates with IMAP!