Streamline all aspects of your customer support processes and assist your team and customers in meeting their objectives more quickly.
Qualify leads by collecting relevant data from customers with the help of a customer service chatbot. These bots also help close sales by engaging online shoppers and making suggestions based on what they've seen or added to their cart.
Automate tasks that are generally done by humans using a customer service chatbot. This frees up skilled employees for higher-value tasks. Customer service chatbots can also order food and call cabs. Businesses have been very inventive in how to use chatbots.
Clients often use chatbots to initiate online chat sessions. Chatbots for customer service are good at searching knowledge bases for answers. Agents can handle fewer calls when they can answer questions. If the issue is too complicated for the bot to handle, they can gather information about the customer, order number, and problem and forward it to a live chat agent.
I choose 500apps because of their value and incredible superior customer service. They really care about small-to-medium sized organizations like ours, whether you're very CRM experienced or lightly so. Very pleased!
I love 500apps. It's a perfect solution for startups. The price is right and the system does all I need it to. They also have an excellent customer support team.
500apps is a pretty compressive system for a good price. Plenty of integrations. Sales, marketing and help desk automation. I love that it integrates with IMAP!