Make your support smooth and effortless communication between users, chatbots, and agents
Provide better first contact resolutions and boost customer happiness. Offer live chat support in cases where a chatbot is not enough.
Conserve time, increase sales and conversions by keeping track of all customer conversations. Send customer chat history to stay in touch with visitors and provide extended support. Quickly locate an old chat transcript by typing a keyword or starting from the beginning.
Reduce response time by automating the creation of canned responses and using shortcuts to respond to every communication.
Analyze chat reports to identify opportunities to improve sales and customer service. Expand your business by rapidly evaluating your agent's performance in all areas and compiling comprehensive data on customer support agent performance and activity.
I choose 500apps because of their value and incredible superior customer service. They really care about small-to-medium sized organizations like ours, whether you're very CRM experienced or lightly so. Very pleased!
I love 500apps. It's a perfect solution for startups. The price is right and the system does all I need it to. They also have an excellent customer support team.
500apps is a pretty compressive system for a good price. Plenty of integrations. Sales, marketing and help desk automation. I love that it integrates with IMAP!